Turn every interaction into a meaningful micro moment with the Quest customer engagement platform
Your customers want more than just a loyalty program
Easily create gamified customer engagement experiences with the Quest platform. Quest’s data ingestion engine goes beyond traditional loyalty to help brands incentivize the most impactful customer actions.
With Quest, you’ll grow your business through repeat customers and new revenue streams, not by discounting your brand.
That’s the power of Quest.
Today’s consumers expect more than transactions; they expect recognition. That’s why personalization has moved from a “nice to have” to a competitive necessity.
In McKinsey’s Next In Personalization Study, brands reported that personalized experiences see 10–20% gains in marketing efficiency and up to 30% increases in revenue and retention. In fact, 91% of consumers say they’re more likely to shop with brands that recognize them, remember them, and tailor offers accordingly.
That level of personalization requires real-time access to experience, engagement, and data controls, all of which Quest delivers.
Customized Loyalty Platform. Turn intent into action with dynamic, rewarding, gamified interactions that feel intuitive and effortless for your customers.
Flexible Event Tracking. Learn about your customers' intent by tracking custom non-purchase events in addition to paid transactions.
Quest API. Bring Quest’s loyalty platform into your own consumer-facing app for full control of the customer experience.
Quest API. Bring Quest’s loyalty platform into your own consumer-facing app for full control of the customer experience.
Personalized, Gamified, Consumer Engagement.
Leverage your customers’ spending habits through a unified customer record and offer incentives that are impactful to your business and rewarding to your consumers.
See how Quest could grow your business
Integrating LISNR’s Quest and Radius® products powers smarter interactions at the most impactful moments in the customer’s journey.
Identify and acknowledge customers at point of entry, not point of payment
Engage your customers when it matters most (at the decision point)
With Quest, LISNR’s proximity commerce engine, you can turn customer recognition into immediate action, unlocking smarter engagement, seamless transactions, and richer insights.
Pick up orders & update loyalty progress
Integrate with AI/ML for personalization
Facilitate payments & apply loyalty rewards
Deliver targeted retail media dynamically
Personalize customer and user experiences
Unify consumer behavior data for the entire journey
The Quest Loyalty Management Portal is a web portal that allows you to create custom quests, achievements, and rewards to gamify your customer experience in minutes.
The Quest API is a public RESTful API that allows you to integrate Quest’s gamification functionality into your own consumer-facing app, giving you complete control over the end customer experience.
Are you looking to dive a little deeper into the Quest Platform? Below are some commonly asked questions and answers.
Quest is a platform that enables businesses to easily create gamified loyalty programs in minutes. Through the Quest portal you can manage your consumer engagement experience by creating customizable achievements, quests, rewards.
The Quest data ingestion engine is extremely flexible and can process a wide variety of events. From purchases and check-ins to marketing attribution and social media actions, as long as your system can send a specific event message (via webhook or API), the Quest platform should be able to process it.
If you’re interested in proximity-based consumer engagement, you should also look into the LISNR Radius® product.
Quest currently integrates with Clover, and we are continually adding new POS systems and integrations.
Yes! Using the Quest API, you can enable a gamified loyalty program in your own app. You’ll have full control over the user experience (UX) and we’ll maintain each customer’s loyalty progress.
The Quest loyalty management portal allows you to easily see an overview of how well your consumer engagement program is performing. We provide all of your data in clear searchable, filterable tables. You’re also able to export your data to CSV if you’d prefer to do further analysis outside of the platform.